British Airways Apologises To Nigeria - Page 3 - Nigerian Movies & Nollywood on Naijarules.com

Funmibaby · #31 (**permalink**) 05-02-2008, 07:48 PM

puhlease......me i'm Nigerian and Nigerians are unruly. c'est fini. give me a break. BA should pay me I"D even write the bloody apology letter. what rubbish. they should stop treating nigerians like animals............please give me a break. uhm, is it just nigerians that BA flies? why are we acting like we don't know ourselves? It's even because there's someone to sue here sef.......if for say na naija or even nigerian government i want to see where all this lip would be coming from. All u people talking, come and see how Naija police they treat ordinary citizen for road, or if you're so concerned, come and see how prisoners, criminals, detainees, are treated in Nigeria. Give me a break.

If Britain is so bad STOP GOING THERE ILLEGALLY! jeez......this is quite simple.

Even just Naija embassy in new york, simple procedure like take a number slip and sit down and wait for your number, how it turned it yelling at the woman behind the counter, I don't know. Even naija bank, simple procedure as line up and wait your turn, you can see how it turns out. Let's take care of our attitudes. Let's be ashamed of the deportee in the back yelling "i go die o" just to get attention. Let's make sure we portray ourselves like composed rational citizens instead of people thinking flying BA is an entitlement. Whoever wants to boycott BA, please do so but you guys are the same people that "ye ra"/run away from Nigerians when you meet them in your everyday lives.

Let's get real. PLEASE.

Funmibaby · #32 (**permalink**) 05-02-2008, 07:50 PM

In fact, I think we should Boycott Britain, that's a more worthwhile way to spend my time and anger....

cheriah · #33 (**permalink**) 05-03-2008, 02:15 AM

Quote:

Originally Posted by Funmibaby

In fact, I think we should Boycott Britain, that's a more worthwhile way to spend my time and anger....

I agree! Nigerians should boycott Britain...at least that will alleviate some space in Peckham and Thamesmead!

kolinzo · #34 (**permalink**) 05-03-2008, 03:57 AM

Quote:

Originally Posted by cheriah

Na wa for some of una...so the apology is not worth anything unless it comes from an oyinbo? And una dey demand respect?..smh!

I had to stop reading when I got to your post because I was feeling the same way. Of course, the apology would have been accepted if it came from an Oyinbo man -forget the fact that the Naija guy might the the spokeperson of BA to Naija. I taya for our people sometimes!

kolinzo · #35 (**permalink**) 05-03-2008, 04:00 AM

Quote:

Originally Posted by Funmibaby

puhlease......me i'm Nigerian and Nigerians are unruly. c'est fini. give me a break. BA should pay me I"D even write the bloody apology letter. what rubbish. they should stop treating nigerians like animals............please give me a break. uhm, is it just nigerians that BA flies? why are we acting like we don't know ourselves? It's even because there's someone to sue here sef.......if for say na naija or even nigerian government i want to see where all this lip would be coming from. All u people talking, come and see how Naija police they treat ordinary citizen for road, or if you're so concerned, come and see how prisoners, criminals, detainees, are treated in Nigeria. Give me a break.

If Britain is so bad STOP GOING THERE ILLEGALLY! jeez......this is quite simple.

Even just Naija embassy in new york, simple procedure like take a number slip and sit down and wait for your number, how it turned it yelling at the woman behind the counter, I don't know. Even naija bank, simple procedure as line up and wait your turn, you can see how it turns out. Let's take care of our attitudes. Let's be ashamed of the deportee in the back yelling "i go die o" just to get attention. Let's make sure we portray ourselves like composed rational citizens instead of people thinking flying BA is an entitlement. Whoever wants to boycott BA, please do so but you guys are the same people that "ye ra"/run away from Nigerians when you meet them in your everyday lives.

Let's get real. PLEASE.

Gaddem...spot on!

Henchey · #36 (**permalink**) 05-03-2008, 06:04 AM

Quote:

Originally Posted by Funmibaby

puhlease......me i'm Nigerian and Nigerians are unruly. c'est fini. give me a break. BA should pay me I"D even write the bloody apology letter. what rubbish. they should stop treating nigerians like animals............please give me a break. uhm, is it just nigerians that BA flies? why are we acting like we don't know ourselves? It's even because there's someone to sue here sef.......if for say na naija or even nigerian government i want to see where all this lip would be coming from. All u people talking, come and see how Naija police they treat ordinary citizen for road, or if you're so concerned, come and see how prisoners, criminals, detainees, are treated in Nigeria. Give me a break.

If Britain is so bad STOP GOING THERE ILLEGALLY! jeez......this is quite simple.

Even just Naija embassy in new york, simple procedure like take a number slip and sit down and wait for your number, how it turned it yelling at the woman behind the counter, I don't know. Even naija bank, simple procedure as line up and wait your turn, you can see how it turns out. Let's take care of our attitudes. Let's be ashamed of the deportee in the back yelling "i go die o" just to get attention. Let's make sure we portray ourselves like composed rational citizens instead of people thinking flying BA is an entitlement. Whoever wants to boycott BA, please do so ...
Let's get real. PLEASE.

The BNP would be most proud of you!!!

Quote:

...but you guys are the same people that "ye ra"/run away from Nigerians when you meet them in your everyday lives.

Speak for yourself o jare.
Yera ko.
'Yessah, yessah, three-bags-full-sah' ni.
Abegi.

Henchey · #37 (**permalink**) 05-03-2008, 06:54 AM

This is the ripple effect....

Quote:

Nigeria: Citizens On U.S.-Bound Flight Protest

Leadership (Abuja)

2 May 2008
Posted to the web 2 May 2008

Some US-bound Nigerian passengers yesterday at the Murtala Muhammed International Airport (MMIA) Ikeja, protested against their treatment by an American carrier, Delta Airline.
The chaotic situation took place at the airline's MMIA office as numerous passengers, booked on the airline's 11.45 am flight to the US, were suddenly dropped.

The News Agency of Nigeria (NAN) reports that in protest, the passengers took over the airline's office even as no reason was offered for the airline's action.
It took the intervention of the police, the NCAA officials and some other senior officials of the airline to calm frayed nerves.

A supervisor at the airline's office, Mr Idrissa Bassoum, told newsmen that the incident arose because the passengers turned up late for check-in.

Bassoum said that the affected passengers had been re-booked for future flights. An affected passenger, Prince Leye Bodunde, told NAN that he had booked for the flight since March 30 and arrived three hours before departure time.
"It is bad to treat us this way," said Bodunde, who eventually booked for a future flight. Another passenger, Dr Babatunde Oke, who said he had been in the U.S. for 33 years, expressed regrets over the development .

He said the airline's action would affect a major engagement which he had in the US on May 1.

Oke's son, Tola, who was with him, said it was a horrible experience for him in Nigeria, coming home for the first time.

NAN reports that the action came as the federal government awaits a report from British Airways on its poor treatment of Nigerians. The government has repeatedly said that it would not accept shabby treatment of Nigerians by foreign carriers.

North American Airlines (NAA), the second U.S. carrier on the Lagos-US route, is winding up its operation in Nigeria in May, due to what it attributed to high fuel price. (NAN)

bolanle · #38 (**permalink**) 05-03-2008, 09:07 AM

Quote:

Originally Posted by Angelsty

na the fear of money wey dem go lose make them apologize thru YORUBA MAN!!! Igbo man for no gree do this apology O! Cos hin know say hin people go cut hin head!

The stones and sticks starts flying at the mention of yoruba hee hee hee

And na why we dey blame BA sef? The money our leaders dey embezzle and tuck away in the UK alone sef is enough for us to have our own Nigerian Airways with fleets of state of the art planes!!

Why naija crook no go kukuma steal the money and invest am inside naija? No be say EFCC say efficient or say anybody can force the likes of Babangida and Abacha family to return lall the stolen monies?! hisssss

Angelsty, to be honest with you. I wanted to ignore your post but then again I guess it still does not matter. Am not respong to this because am YORUBA but simply to make you understand that it does not matter where the guy is coming from (he could have been hausa for all i cared). I don't know what tribe has got to do with it. Afterall we are talking about BA treatin Nigerians not the way they are supposed to. I find this comment so out of contex.
And hey don't think am responding to this cause am yoruba, remember when you spoke about bini women not being good mothers? Honestly what is not right is not right. But then again you are entitled to your own oppinion. Be well.

Eee · #39 (**permalink**) 05-03-2008, 09:45 AM

@Funmibaby, why the outburst?

Shoddy treatment is shoddy treatment, regardless of what term you choose to call it.

Granted, the conduct of some Nigerians could be trying at times, but shouldn't that be where customer service comes into play? The ability to (or try to at least) soothe your customer's (hurt) feelings.

And no two persons should be treated the same at any given time, I don't particularly think it fair nor right to lump people into one general category. There's so much animosity going around anyways, but surely we could still choose to see the good in others, even if it's just one person.

It wasn't really very nice of BA- if you look deep enough, perhaps you'd see it.

grafikdon · #40 (**permalink**) 05-03-2008, 10:33 AM

Quote:

Originally Posted by Eee

@Funmibaby, why the outburst?

Shoddy treatment is shoddy treatment, regardless of what term you choose to call it.

Granted, the conduct of some Nigerians could be trying at times, but shouldn't that be where customer service comes into play? The ability to (or try to at least) soothe your customer's (hurt) feelings.

And no two persons should be treated the same at any given time, I don't particularly think it fair nor right to lump people into one general category. There's so much animosity going around anyways, but surely we could still choose to see the good in others, even if it's just one person.

It wasn't really very nice of BA- if you look deep enough, perhaps you'd see it.

samira · #41 (**permalink**) 05-03-2008, 11:05 AM

Quote:

Originally Posted by Eee

@Funmibaby, why the outburst?

Shoddy treatment is shoddy treatment, regardless of what term you choose to call it.

Granted, the conduct of some Nigerians could be trying at times, but shouldn't that be where customer service comes into play? The ability to (or try to at least) soothe your customer's (hurt) feelings.

And no two persons should be treated the same at any given time, I don't particularly think it fair nor right to lump people into one general category. There's so much animosity going around anyways, but surely we could still choose to see the good in others, even if it's just one person.

It wasn't really very nice of BA- if you look deep enough, perhaps you'd see it.

Eee, it was indeed an outburst but the truth hurts ehh?...Africans, time to wake up and stop with the pointing fingers....when WE as human beings start respecting ourselves, then others too shall respect us. Just the other day at Dullas airport in VA, a lady from one of the European countries was acting up and they put her in place...it was sad to watch but when you mess with aviation, respect is no longer an issue...they do what they have to do...it is as simple as that. I cannot see how a person behaving well will be treated badly by the immigration folks...lets think about it...seriously! If you make a fuss, you get what you asked for. Simple. Maybe, it is time we also started raising our voices to the other Africans who are making matters worse for all of us....it is annoying to say the least. I have worked as a customer service representative in the past and when a customer starts to disrespect, you have every right to hang up on him or her...not rudely of course...and this has nothing to do with race.

“He who wants a rose must respect the thorn.”
Persian Proverb quotes

hotchocolate · #42 (**permalink**) 05-03-2008, 11:46 AM

Quote:

Originally Posted by Eee

@Funmibaby, why the outburst?

Shoddy treatment is shoddy treatment, regardless of what term you choose to call it.

Granted, the conduct of some Nigerians could be trying at times, but shouldn't that be where customer service comes into play? The ability to (or try to at least) soothe your customer's (hurt) feelings.

And no two persons should be treated the same at any given time, I don't particularly think it fair nor right to lump people into one general category. There's so much animosity going around anyways, but surely we could still choose to see the good in others, even if it's just one person.

It wasn't really very nice of BA- if you look deep enough, perhaps you'd see it.

thanks o.

OlaMichael · #43 (**permalink**) 05-03-2008, 12:31 PM

@Funmibaby
Whilst I see your point and agree to an extent that Nigerians sometimes bring certain embarassing situations upon themselves, I must say that in this case, I do not and cannot agree with BA's treatment of Nigerians on the said flight.

BA and fly to other areas of the world and carry disruptive passengers their too. How many times have they flown rowdy passengers to/fro footbal venues in Europe etc? How many of those occasions have they cleared out the entire cabin saying "We could not determine who and who was involved"? And they were a threat to the flight? Would they even dare? Do you know what sort of lawsuits would follow?

U say we should be honest and look at our attitudes, I agree. It stinks at times. But so does a lot of people's attitudes on other routes. BA never treats them with disdain the way they do Nigerians. Okay forget about the incidence that happened on the 27th of March for a minute. Have you ever seen how hostesses and stewards on Nigerian routes talk to and/or respond to Nigerians even when they ask for things like orange juice and/or wine outside of meal times and compare that to the way they do it on other routes?

Once on a flight to HK, I witnessed a customer raise their voice at a steward for whatever reason. The best response from the steward to this customer was that of her face going red. Followed about 10mins later with an apology from her supervisor. By the same token, I have witnessed on a Nigerian flight, a hostess actually talking to a customer and saying "do not raise your voice at me" and then turning her back and walking away. Please let's be honest, we may be rude, we may lack proper attitude etc, all which I agree we need to tackle, but please, that does not give an airline the right to treat a particular people like dirt, on a route that is one of their best profitable routes, if not the best.

Please, BA will NEVER, and I repeat NEVER empty out a flight to/from any other part of the world even if all the passengers moaned and became disruptive. They will NEVER!!! And that they know very well. So why should they do it to us?

Please leave that attitude thing to the side, let's focus on business ethics and the value you place on your customers. BA was simply wrong.

grafikdon · #44 (**permalink**) 05-03-2008, 01:12 PM

Quote:

Originally Posted by OlaMichael

@Funmibaby
Whilst I see your point and agree to an extent that Nigerians sometimes bring certain embarassing situations upon themselves, I must say that in this case, I do not and cannot agree with BA's treatment of Nigerians on the said flight.

BA and fly to other areas of the world and carry disruptive passengers their too. How many times have they flown rowdy passengers to/fro footbal venues in Europe etc? How many of those occasions have they cleared out the entire cabin saying "We could not determine who and who was involved"? And they were a threat to the flight? Would they even dare? Do you know what sort of lawsuits would follow?

U say we should be honest and look at our attitudes, I agree. It stinks at times. But so does a lot of people's attitudes on other routes. BA never treats them with disdain the way they do Nigerians. Okay forget about the incidence that happened on the 27th of March for a minute. Have you ever seen how hostesses and stewards on Nigerian routes talk to and/or respond to Nigerians even when they ask for things like orange juice and/or wine outside of meal times and compare that to the way they do it on other routes?

Once on a flight to HK, I witnessed a customer raise their voice at a steward for whatever reason. The best response from the steward to this customer was that of her face going red. Followed about 10mins later with an apology from her supervisor. By the same token, I have witnessed on a Nigerian flight, a hostess actually talking to a customer and saying "do not raise your voice at me" and then turning her back and walking away. Please let's be honest, we may be rude, we may lack proper attitude etc, all which I agree we need to tackle, but please, that does not give an airline the right to treat a particular people like dirt, on a route that is one of their best profitable routes, if not the best.

Please, BA will NEVER, and I repeat NEVER empty out a flight to/from any other part of the world even if all the passengers moaned and became disruptive. They will NEVER!!! And that they know very well. So why should they do it to us?

Please leave that attitude thing to the side, let's focus on business ethics and the value you place on your customers. BA was simply wrong.

samira · #45 (**permalink**) 05-03-2008, 01:20 PM

The more reason why we should turn our anger and frustrations on our govts in order to obtain our own planes....than we can be as aggressive as we like jo. So they have apologized only for something new to occur again another time...it goes on and on until AFRICANS turn around and start being responsible.